Appointments can be booked in by person, telephone or online via Patient access Online services
The Jalal practice has a multidisciplinary team who we have regular appointments with. This team includes clinicians such as Advance Nurse Practitioner’s, Clinical Pharmacist’s, Practice Nurse, Health Care Assistance and Doctors. Also, Reception and Admin team who have been trained to triage calls and delegate patient to the appropriate clinician or services therefore a brief description of your issues will be helpful when you call into the surgery.
We aim to provide appointments with your chosen clinician depending on the nature of your problem. However if this is not available on the day of call we will always signpost you to alternative services available.
Children under 5 years of age
If parents or guardians of children under 5 years of age feel that their child needs to be seen urgently they will be seen on the same day or a doctor will speak to the parent/guardian to decide what the best course of action.
When booking a nurse appointment it is important to inform reception of the reason for your visit so that an appropriate length of time is allocated.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Appointments can be cancelled by emailing the surgery or by telephone.