At The Jalal Practice we treat all patients and their families with respect, we ask that all our patients and relatives do the same with all our staff. The reception staff will triage your call when calling into the practice to book you with the correct clinician for your concern. The reception staff are required to do this so that you can get the best possible care.
We are not a training practice currently, we do fully encourage PCN working and training for all staff.
We are aware that at busy times waiting on the telephone can be frustrating, and at times of illness people can be worried and upset, however we hold a zero tolerance policy on abuse to any staff. Shouting, foul language or aggressive behaviour is not acceptable and can result in us asking you to leave the practice.
|Dr Zia Jalal (m)
(Senior Partner) MbChB
I have been at this practice since 2014.
I also do minor surgery at the practice.
|Dr Atifa Jalal (f)
I joined the practice in 2014 and enjoy the variety of work general practice has to offer. I am the practice safeguarding lead and also run the baby clinic with our practice nurse.