At The Jalal Practice we treat all patients and their families with respect, we ask that all our patients and relatives do the same with all our staff. The reception staff will triage your call when calling into the practice to book you with the correct clinician for your concern. The reception staff are required to do this so that you can get the best possible care.

We are not a training practice currently, we do fully encourage PCN working and training for all staff.

We are aware that at busy times waiting on the telephone can be frustrating, and at times of illness people can be worried and upset, however we hold a zero tolerance policy on abuse to any staff. Shouting, foul language or aggressive behaviour is not acceptable and can result in us asking you to leave the practice. 

Nurses

Nurse Karen Perrins (f)

Practice Nurses have a wealth of experience in managing Chronic Diseases such as Diabetes, Asthma, COPD, Hypertension and Cardiovascular Disease. They provide a wide range of services including routine health checks and annual treatment reviews. They are also experienced in other practice nursing specialities such as smear tests, contraception advice, immunisation for babies and adults, travel vaccinations and other routine injections and procedures.

Healthcare Assistants

Miss Alexandria Shires (f)

Alex is our Healthcare Assistant and has long history in general practice.

She is supportive in her approach to a wide range of tasks including taking bloods, blood pressure, smoking, weight management, flu and pneumococcal vaccinations, B12 injections, health checks and much more!

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